Shipping Policy

Last updated: 11 October 2026

Shipping options and costs

We deliver to destinations for which a shipping option is available at checkout. Available services, delivery charges and any applicable free-shipping offer are shown before you place your order. Free shipping applies only when the conditions of the offer are met. We do not charge undisclosed shipping fees after you order.

Processing and delivery

Order preparation takes 24–48 consecutive hours after your order is placed and payment is confirmed. These are calendar hours and include weekends and public holidays.

Estimated delivery takes 5–8 calendar days from dispatch. This delivery period is additional to the preparation period. Delivery times are estimates and do not limit your statutory rights. If a product is offered as a pre-order or with a different delivery period, this will be clearly stated before purchase.

For UK consumer orders, unless a different delivery period has been expressly agreed, we will deliver without undue delay and within 30 days of the contract being made. If we cannot meet the agreed timeframe, we will contact you. If delivery is late, you retain your legal rights to require delivery within an appropriate additional period or, where the law allows, cancel and receive a refund.

Order updates and tracking

We send order-related updates to the email address supplied at checkout. If the selected service includes tracking, we provide the tracking details when available. An order may arrive in more than one parcel; where this occurs, we will provide the available information for each shipment.

Your delivery details

Please check your delivery address carefully before payment. Contact us promptly if a correction is needed. We will try to help, although changes may no longer be possible once an order has been dispatched. Any additional delivery charge arising from an address correction or a requested redelivery will be explained and agreed with you before it is charged.

Missing, delayed or damaged deliveries

If a parcel is delayed, damaged, or marked delivered but you have not received it, contact us with your order number and the available details. Photographs can help us investigate damage, but a lack of photographs does not remove your statutory rights. We will investigate with the carrier and provide the remedy required by law.

We remain responsible for the goods until you or a person you nominate takes physical possession, except where you independently arrange a carrier that we did not offer. Carrier delays do not remove your consumer rights.

International orders

International delivery is available only where offered at checkout. Taxes and duties collected by us are shown before payment. Any import charges payable separately by the recipient will be disclosed where applicable before the order is placed. We will not treat a charge as your responsibility where the law requires us to bear it.

Cancellations, returns and refunds

Our Refund Policy explains cancellations, returns and remedies for faulty or incorrectly supplied goods, including the return address in Mexico. Delivery issues can also be reported using the contact details below.

Contact

BeautyBlossom
Jeshua Gildardo Alapizco Acosta
Calle de los Dramaturgos 4907, Fracc. Portalegre
Culiacán, Sinaloa, Mexico, 80058
Email: hello@shopbeautyblossom.com
Telephone: +44 7418392152

Legal seller: Jeshua Gildardo Alapizco Acosta, an individual seller based in Mexico, trading as BeautyBlossom.
Business address: Calle de los Dramaturgos 4907, Fracc. Portalegre, Culiacán, Sinaloa, Mexico, 80058.